Q&A

Questions, answered.

Everything you need to know about working with Studio Heym, from process and pricing to what happens after your site goes live.

Every site is custom. We create a brand around your building and build the site in code, so it is fast, tailored to you, and truly yours. Never a drag-and-drop template.
A full brand system and a custom-built website with SEO copy written in your voice. Naming and your primary logo are included on Signature and Bespoke. Renderings, virtual staging, signage, brochures, and social kits are available as add-ons.
You work with one lead designer, Alma, from day one to launch, so you always know who you are talking to and the quality never slips. When several projects run at once, a junior designer supports her, but everything stays under Alma's direction and design. For specialized work like advanced coding builds, architectural-grade renderings, virtual staging, illustration, and animation, we bring in trusted partners we manage directly. One studio, one point of contact.
We design everything in your brand, and a trusted print and signage partner produces it, from banners and rigid signs to brochures, flyers, and business cards. The production cost comes straight from our partner and depends on your materials and quantities, so you always see a real number. You still deal only with us, and it all lands on one invoice.
Renderings, virtual staging, branded floor plans, custom maps, and amenity wayfinding are produced with a trusted architectural visualization partner we manage directly. You never have to brief or coordinate them yourself. Everything comes back to you through Studio Heym, in one brand and on one invoice.
You send a quote request. Not sure what you need? Answer a few questions and we'll recommend a package with an estimated quote. From there we finalize scope on a quick call. We create your brand and copy, show you the design direction for approval, write all the SEO copy, build the full site, run your rounds of edits, and launch. If you'd like branded marketing assets, we create those alongside the build or after launch. Every site includes 30 days of free bug fixes and corrections to what we delivered, and after that, depending on your package, an optional monthly Care Plan keeps hosting, security, backups, and monitoring handled.
Packages start at $8,000 and scale to $13,800 for our Signature build with self-managed availability. Larger, custom projects go beyond. See Packages for what each one includes.
A card stays securely on file. Smaller projects are split 50% to start and 50% at launch. Larger projects are billed in thirds, tied to milestones. Pay in full and take 5% off.
It depends on the scope and how quickly feedback comes back. You receive a firm timeline in your proposal, before anything begins.
On Signature sites you manage your own availability, units, pricing, and status, in a simple dashboard, and the site updates live. For copy and design changes we handle them so the brand stays consistent, or you can choose to self-manage more.
Every site includes 30 days of free bug fixes and corrections to what we delivered. After that, an optional Care Plan covers hosting, your dashboards, security, backups, and monitoring. New requests and changes are billed at $200/hr, one hour minimum.
Yes. Your domain is registered in your name and the site is yours. You are never locked in.

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